• Some accessories and embellishments are seasonal and may vary from those pictured, but will always match if purchased to accent an outfit. If you’d like to know if the exact accessories/embellishments pictured are available, please ask before ordering. Requesting the exact item pictured may extend the creation time frame if it is possible to obtain them.
  • For many items, custom measurements may be provided to ensure the item fits your child. We recommended that you provide custom measurements whenever possible.
  • Depending on the size ordered, alterations to the item pictured may be necessary and will not compromise the overall style of the item. If you have questions about the size you are ordering, please contact us before your purchase.
  • Special requests may be made and if your requests are such that the price of the item is altered, you will be notified before your order is processed to confirm your acceptance of the price changes.
  • Custom items are labeled as such in the description and include a creation time frame. This time frame does not include shipping and is an estimate of how long it will take the designer to complete your item. This is the normal creation time frame, but we cannot guarantee your item will always ship within the time frame given. Please allow extra time. If you need your item by a specific date, please contact us before ordering to be sure this request can be accommodated.
  • Some items feature a rush option to have your item shipped sooner. Please make sure to choose this option if you need your item shipped sooner than the end of the creation time frame estimate. The rush option may not be added after ordering.
  • Colors may look slightly different on your computer screen than they do in person. Please keep this in mind when ordering.
  • It is the customer’s responsibility to ask all applicable questions before ordering and to be familiar with this policy on custom orders.
  • Once your order is placed, you may not cancel.
  • Custom items may not be returned.
  • Contact us with any other questions and we will be happy to assist you!
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